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Can Your Small Business Change the Culture? Here’s One That’s Trying

In many ways, culture is when a group of people share the same habits. When you are raised within a certain culture, you don’t recognize those habits until you’re dumped into a culture that practices a...

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Cracking the Secrets of Restaurant Tipping Policies

How are restauranteurs Danny Meyer and Bob Merritt like canaries in a coal mine? Coal miners, as you probably know, used to take canaries down into the mines with them to test the air. If the birds...

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